Return & Exchange Policy

We want our customers to be completely satisfied with their buying. We’re a loyal online customer service provider with the most pleasing shopping experience possible. If you wish to request a return or exchange, please contact our Customer Support Team or email us at cs@kasualshopping.com within 15 days of delivery..

How does the return policy effect?

To start a return or exchange of your order,
• Customers can request a return or exchange on any order within 15 days of delivery.
• Our customer support team responds effectively to all requests with in 48 hours or less.
• Once the order has been placed you may cancel the order before it’s been dispatched.
• If you are not satisfied with the product for any reason, no issues; follow below steps to return or exchange a product:

How will I receive my refund?

• Refunds are processed with in 3 working days after receiving back the product.
• We reimburse only the amount of product.

Telephone Support

• For any further assistance call us at 0310-2885402 or email us at cs@kasualshopping.com.